Help Center
How can we help?
Quick answers to common questions. Still need help? Email info@miredg.com or call +1 (612) 990-0399.
Where is my order?
As soon as your order ships you receive an email with a tracking link. You can also check the status under My Account → Orders.
How much does shipping cost?
Shipping is free on US orders of $200 or more. Orders under $200 ship for a flat $9.95, and orders to Canada ship for a flat $19.90.
How do I return an item?
Email us within 30 days of delivery with your order number. Unused items in original packaging can be returned; see Shipping & Returns.
Are your products genuine and new?
Yes. We source through brands and their authorized distributors, and we do not sell counterfeit or grey-market goods.
Do products come with a manufacturer warranty?
Most products include the manufacturer’s standard warranty. Warranty terms vary by brand and product; contact us if you need help with a claim.
Can I change or cancel my order?
If your order has not shipped yet, email us as soon as possible and we will do our best to update or cancel it.
Do you offer business or bulk pricing?
Yes. Email info@miredg.com with the products and quantities you need for a custom quote.